Welcome to Bilo Crafts! We are a small, family-run business dedicated to providing unique, high-quality goods. By accessing our website and purchasing our products, you agree to the following terms and conditions.

 

1. Products and Orders

All products are described to the best of our ability. Due to the handmade and curated nature of some items, slight variations may occur. Once your order is placed, you will receive a confirmation email. Orders are fulfilled on the 1st, 10th, and 20th of each month. If you need changes to an order, please contact us within 24 hours of purchase.

 

2. Shipping and Fulfillment

Orders are dispatched on the 1st, 10th, and 20th of each month. We ship domestically and internationally, though shipping times may vary depending on your location.

 

3. Returns and Refunds

We accept returns under specific conditions outlined in our Refund Policy. If an item arrives damaged, please get in touch within 14 days of receiving the item with a description and photo proof of the damage.

 

4. Intellectual Property

All content on this website, including images, designs, and descriptions, is the intellectual property of  Bilo Crafts artists associated with our store. Unauthorized use of our content is prohibited.

 

5. Changes to Terms

We may update our Terms and Conditions as our business evolves. Continued use of the site constitutes acceptance of these changes.

 

Thank you for supporting our small business!